Expert Help

Frequently Asked Questions

What do I do whilst waiting for the locksmith?

If you have a mobile phone, please don't turn it off. Please ensure that it is not set on divert. And please don't spend the whole time you're waiting for the locksmith actually on your phone.

Should I attempt to remove a broken key?

If you call us to help, please refrain from poking at the broken key while you waiting. Please hang on to the other part of the key to show the locksmith.

Are City Locksmiths 24hrs?

Yes, City Locksmiths are available 24 hours, 365 days a year.

Can you send a locksmith in an emergency?

If you’re locked out, our emergency City Locksmiths can be with you within 60 minutes anywhere in Greater Belfast. Typically quicker

Can City Locksmiths repair UPVC and patio doors?

Yes City Locksmiths specialise in repairing and replacing uPVC window and door locks.

What are the best window locks and can City Locksmiths fit them?

The best window lock depends on the type of window, i.e. wooden casement windows require casement locks and UPVC requires UPVC locks. Don’t hesitate to get in touch if you need advice.

Do you provide British standard locks?

Yes, we supply a full range of British Standard locks.

Can City Locksmiths provide extra keys?

Yes, we provide additional keys

Do City Locksmiths provided commercial security services?

Yes, please get in touch for a review of your business premises security.

I’m locked out of my car can you help?

Yes, City Locksmiths are able to gain access to all types of vehicles.

Will you damage the locks?

Using the latest non-destructive techniques to gain entry to your home, and will avoid damaging locks were possible.

Do you install 5 lever mortice locks?

Yes, our City Locksmiths can fit any type of mortice lock.

Do you use reconditioned locks?

No, if we cannot repair your lock we use a new lock, not a reconditioned lock.

Will you need to come back at a later date if you need to replace parts?

All of our locksmiths carry a wide range of spare parts, therefore most jobs can be completed with one visit.

Why should I choose City Locksmiths in Belfast?

Prompt, professional service by experienced locksmiths you can trust

How do I call out an emergency locksmith for an immediate door opening service?

Just pick up the phone and dial 0800 183 0117

Is there a call-out charge?

Should I call a locksmith immediately after a burglary?

Before calling out a repair locksmith it is usually best to contact the police and, if applicable, your home or buildings insurance. The police prefer to view a crime scene before any contractors such as locksmiths are involved.